Refund & Cancellation

Return, Refund & Warranty Policy
RBD Machine Tools Pvt. Ltd.

At RBD Machine Tools Pvt. Ltd., we are committed to delivering high-quality agricultural and industrial machinery to our customers. Please carefully read our Return, Refund, and Warranty Policy before making a purchase.

Return & Refund Policy

• No Return: All sales are final. We do not accept returns once the product has been delivered.

• No Refund: Refunds are not applicable under any circumstances after the product has been dispatched or delivered.

Warranty Policy

We provide a limited warranty on selected products under the following conditions:

• Warranty Coverage: The warranty is only applicable to manufacturing defects during the warranty period.

• Warranty Period: The specific warranty duration is mentioned in the product manual or invoice. It begins from the date of purchase.

• What is Covered:

  • Manufacturing defects in material or workmanship.

• What is Not Covered:

  • Physical damage, misuse, improper installation, overloading, normal wear and tear, or damage caused by unauthorized repairs.

  • Consumable parts and accessories unless explicitly mentioned.

  • Issues caused by power supply fluctuation, water damage, or negligence.

Claim Process

To claim a warranty:

1. Contact our customer support with the product details, purchase invoice, and a brief description of the defect.

2. Our technical team will assess whether the issue falls under warranty coverage.

3. If approved, repair or replacement will be provided as per company policy.